Question 1

How do I make a custom made order?

Accepted Answer

There are 2 ways of doing this.
 
1. Go to the custom tab and fill out the form with the related information you want.
 
2. Directly email us at sales@onshoreapparel.com and share what all you would like done.
 
We can make individual items or large quantities for a buisness, family reunion, sports team, or any other large group. Minimun order is 3.

Question 2

How are your products made?

Accepted Answer

Our products are all made in house from the beginning to the end of the entire process. See our process below.
 
1. We order our sustainable fabrics from different textile fabrics around Thailand and Taiwan.
2. Next we create each design and print them out on our specialized heat transfer paper.
3. We then take the paper and our plain white fabric and use a process called sublimation printing. This is where the ink is directly transfered onto the fabric where it fuses together with the small fabric fibers. Which means no need to worry about colors fading when you swim, wash or out in the sun.
4. Once printed the fabric is then sent up to the sewing room where our team sews, irons and inspects each item of clothing.
5. Lasty it is packed and ready to ship out directly to our customers.

Question 3

Where do you ship to and how long does it take?

Accepted Answer

We ship worldwide with FedEx. Our total processing time is around 10-14 days. It may be longer for custom orders, large orders, or during Holidays.

Question 4

Why do i see X-treme Sports Gear Ltd. when i pay and in the footer?

Accepted Answer

Onshore Apparel was created by the team at X-Treme Sports Gear during the hard times of COVID. Given our resources and in house production we are able to create new products given the time, and since we had time this buisness grew and came to be. So Onshore Apparel is now a subsidiary company of X-Treme Sports Gear being run and produced by all the same great people.

Question 5

I don't have a PayPal Account?

Accepted Answer

We accept major credit cards. To pay by credit card still click on 'Checkout with Paypal'. You will be able to select 'pay by credit/debit card' in the next step.
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Question 6

I want to change my shipping address.

Accepted Answer

If you pay with Paypal our system pulls the shipping address from your Paypal account. There's two options how you can add a different shipping address:
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1. Click 'Checkout with Paypal' and choose 'pay by credit/debit card' in the next step. You will be able to enter your shipping address manually
2. Pay with Paypal but put your shipping address in the comment box at checkout. Our sales office will allocate the shipping address accordingly. Please note that you will have to do that with each order placed.

ONSHORE
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ONSHORE APPAREL

Contact

us

ONSHORE
APPAREL